Terms and Conditions

Your use of this site is subject to the following terms and conditions:

ALook Production Services pty ltd Trading as TheCapitol Ticketing ('we', 'our' and 'us') owns and operates TheCapitol Tickets (the Website) and provides the Services. These terms and conditions ('Terms') apply to any person that visits the Website to use the Services including making registrations and bookings or purchasing tickets for an event or activity listed by an Event Organiser on the Website.

By accessing the Website and using the Services you agree to be bound by these Terms, the Website Terms, the Privacy Policy and any additional terms and conditions applicable to specific Services that you use from time to time.

About using our website

When you use our Website to make a booking, register for an event, buy a ticket or make a payment for another purpose or make a donation, all information you provide to us must be true, accurate and complete.

You acknowledge and agree that:

Each ticket is issued subject to the terms and conditions of the Event Organiser and/or the venue at which the event is held;

TheCapitol have no control over the Event Organiser's prices;

we reserve the right to cancel any ticket and refund the amount paid where there has been an error in ticket pricing (whether due to human error or a transactional malfunction of the Website);

we make no representations in respect of, and are not responsible for, the Event Organiser's event;

Changes to events

Sometimes events are varied, postponed or cancelled by the Event Organiser. We have no control over this and you acknowledge and agree that the Event Organiser is solely responsible and liable to you for providing any refund or comparable ticket in such circumstances.



You acknowledge and agree that we cannot exchange or refund a ticket or any other payment


That is a matter solely between you and the Event Organiser.

To the extent permitted by law, any booking fees paid by you to us will not be refunded in any circumstances (including where the ticket price has been refunded by the Event Organiser).